PT. Infomedia Nusantara

 

Saat ini PT. Infomedia Nusantara membuka lowongan kerja terbaru dalam rangka mencari calon pegawai yang siap untuk bergabung sebagai karyawan perusahaan. Blog Postingan Kerja didirikan dengan maksud untuk memberikan kemudahan kepada para pencari kerja diseluruh Indonesia, update setiap hari.

Lowongan kerja PT. Infomedia Nusantara:

AGENT CC BANK MESTIKA

JobDesk

• Answering phones from customers professionally and responding to customer inquiries and complaints.
• Researching required information using available resources.
• Handling and resolving customer complaints regarding product sales to customer service problems.
• Providing customers with the organization’s service and product information.
• Processing forms, orders, and applications requested by the customers.
• Identifying, escalating priority issues and reporting to the high-level management.
• Routing inbound calls to the appropriate resources.
• Following up complicated customer calls where required.
• Completing call notes and call reports as necessary and updating them in the CRM.
• Obtaining and evaluating all relevant data to handle complaints and inquiries.
• Recording details of comments, inquiries, complaints, and actions taken.
• Managing administration, communicating and coordinating with internal departments.
• Other duties as assigned.

Kualifikasi

• Open availability:
• Monday through Sunday.
• 7 a.m. to 1 a.m.
• Experience in dealing with the public.
• Excellent communication skills, including verbal with proper grammar.
• Ability to work with others in a close manner.
• Good computer skills.
• Good multi-tasking skills.

Jika kalian tertarik dengan lowongan kerja ini dan memenuhi persyratan yang di butuhkan perusahaan silakan mendaftarkan diri melalui alamat resmi di bawah ini